When to send payments
Employers are required to remit amounts withheld for child support to the Child Support Processing Center within seven (7) working days of the date of withholding (the pay date).
Health insurance premiums must be paid to the insurance provider.
Electronic payments (EFT/EDI)
Payments may be sent electronically via EFT/EDI. For information about electronic payments, please call the Child Support Helpline toll-free at 1-888-208-4485 (TTY: 1-866-875-9975), Monday–Friday, 8:00 AM–7:00 PM, to arrange for your first EFT/EDI submission.
Online payment services
Payments may also be sent through ExpertPay. The FIPS code is required to register for ExpertPay; call the Child Support Helpline toll-free at 1-888-208-4485 (TTY: 1-866-875-9975) for registration information.
Online payment services may charge registration and processing fees.
Payment by check
With each payment, you must include information to identify the payment. If you use a payment coupon (PDF) or coupons (PDF) or a payment listing (PDF), you will need to fill in the payment date and the amount. The following information is required to identify your payment:
- Payment date (date of withholding)
- Account number(s) or New York Case Identifier(s) (e.g., ZY12345X1, at the top of the first page of the IWO)
- Amount of payment for each account
You may also wish to include the employee or independent contractor's name, your company's name and Federal EIN.
All payments should be mailed to the following address:
NYS Child Support Processing Center
PO Box 15363
Albany NY 12212-5363