Local Child Support Offices

New York City Walk-in Center closed

UNTIL FURTHER NOTICE, the New York City Office of Child Support Services (OCSS) Borough Offices and Customer Service Walk-In Center at 151 West Broadway will be closed.

Contact OCSS for assistance or to schedule a phone appointment at dcse.cseweb@dfa.state.ny.us. For a phone appointment, enter "Requesting a Customer Service Appointment" in the subject line of your email. Include your name, Child Support case number, a description of your concern(s), phone number, and the best time to reach you.

Hours of operation are Monday–Friday unless noted. To receive a response to email, be sure to include your name, address, telephone number, and account number.

The Child Support Helpline (CSH) is available Monday–Friday, 8:00 AM–7:00 PM.

TTY: 1-866-875-9975
VRS:  ( https://www.fcc.gov/encyclopedia/trs-providers)

Use the interactive map or the drop-down menu to select a link to local district contact information.



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