New York Child Support Online
The Child Support Program provides custodial parents with assistance in obtaining financial support and medical insurance coverage for their children by locating parents, establishing parentage, establishing support orders, and collecting and distributing child support payments.
Employer Conference—hosted by NYC OCSS
December 8, 9:00 AM–1:00 PM
Register now for a free online conference: Learn how to meet your legal obligations to the Child Support Program. Get answers to questions and practical guidance on topics such as reporting new hires and processing income withholding and medical support orders.
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If the form you need is not available in your language, please call 1-888-208-4485 (TTY: 1-866-875-9975).
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The New York State Child Support Program is committed to helping survivors of family violence access child support services safely. For many parents who have experienced family violence, child support represents an opportunity to establish and maintain economic independence from an abusive partner. However, the process of getting child support services may introduce safety concerns for some survivors. The New York State Child Support Program has resources, policies and procedures in place to help.
If you will be attending a court hearing soon, check court information for advice about how you can prepare in advance, what you may experience at the hearing, and how you may need to follow up afterwards.
Access your account through NY.gov ID
Log in with your NY.gov ID to check payment information.
If you do not have a NY.gov ID, you can create a NY.gov ID now.
You can also use a NY.gov ID from another State agency (e.g., MyBenefits, Tax and Finance, Motor Vehicles, etc.) to access your child support account information. Go to the NY.gov ID Log in page, enter the NY.gov ID you want to use, and follow the prompts.
Do you want to change the e-mail address or security questions and answers for your NY.gov ID? Log in to Account Update with your NY.gov ID username and password. Click Modify Account, make your changes, and click Confirm to save your changes.
For more information, visit the child support NY.gov ID questions and answers page.
Apply for Child Support Services
Note: Keep pages 1-4 for your reference. These pages contain important information you need to know about child support services. Complete and submit Parts A, B, and C to your local child support office.
More than two children with the Other Party?
If you are requesting support for more than two (2) children with the Other Party named in this application, complete and submit Additional Child Information (1 page) for each additional child:
For more information, visit the How to Apply page.
Have you paid your full annual child support obligation? Does your annual income meet certain guidelines? You may qualify for the Noncustodial Parent New York State Earned Income Credit (EIC). You can even make extra payments to help you qualify for this credit.
For more information, see OTDA Pub-5090, Noncustodial Parent New York State Earned Income Credit, which includes the yearly income guidelines and maximum amount of the credit.
Annual Service Fee
Custodial parents may be charged a service fee once a year. The fee is $35 and applies only when all these conditions are met:
- The custodial parent has never received assistance through the Temporary Assistance for Needy Families program (TANF).
- Child support is being paid to the family.
- More than $550 of support is collected and paid to the family during the federal fiscal year (October 1–September 30).
For more information, visit the service fee questions and answers page.
Child Support Videos
The following videos are available on YouTube:
- What You Need to Know about Child Support
Hearings and Services, 20 minutes
Explains what you should bring with you to a child support hearing, what to expect during the hearing, and what to do after you receive a child support order
Acknowledgment of Parentage in New York, 11 minutes
Explains when parentage needs to be acknowledged, what signing a voluntary Acknowledgment of Parentage form means, and who should (or should not) sign this form
Reconocimiento de paternidad en Nueva York, 11 minutos
Este video informa a los padres de los beneficios de establecer la paternidad y proporciona información sobre los derechos y las consecuencias vinculadas a la firma de un AOP
Completing the Acknowledgment of Parentage Form, 9 minutes
Explains how to complete and file a voluntary Acknowledgment of Parentage form
- Completar el formulario de reconocimiento de paternidad (AOP), 9.5 minutos
Income Levels and Child Support
The following income levels may affect the amount of a child support obligation.
- Combined Parental Income Amount: $154,000
- Self-Support Reserve: $17,388
- Poverty Income Guidelines Amount (single person): $12,880
For more information, see the Child Support Standards page.