New York Child Support Online

To EPPICard™ holders:

EPPICard™ holders with a current child support order or arrears owed to them should already have received a new Bank of America debit Mastercard® in the mail. The new Bank of America debit cards began receiving child support payments on June 15, 2017.

Note: As of June 16, 2017, child support debit cards from EPPICard™ issued by Comerica Bank are no longer affiliated with the New York Child Support Program. If your EPPICard™ debit card has a balance, you may continue to use it until the balance is $0.

For information about your new debit card, visit the Debit Card page or the Bank of America site.

The child support program provides custodial parents with assistance in obtaining financial support and medical insurance coverage for their children by locating parents, establishing paternity, establishing support orders, and collecting and distributing child support payments.

Access your account through ID

Create ID

Log in to

Update account

If you do not have a ID, you can create a ID now.

You can also use a ID from another State agency (e.g., MyBenefits, Tax and Finance, Motor Vehicles, etc.) to access your child support account information. Go to the ID Log in page, enter the ID you want to use, and follow the prompts.

Do you want to change the e-mail address or security questions and answers for your ID? Log in to Account Update with your ID username and password. Click Modify Account, make your changes, and click Confirm to save your changes.

For more information, visit the child support ID questions and answers page.

Apply for Child Support Services

Use this application (PDF, 16 pages) to request child support services. (Adobe Reader is required to view the application.)


Note: Complete and submit only the last 8 pages to your local child support office. The "Information About Child Support Services" section is for your reference and contains important information you need to know and understand about child support enforcement services.

Additional sections of the application may be filled out as needed or printed for your records.

For more information, visit the How to Apply page.

New York State Noncustodial Earned Income Credit

Have you paid your full annual child support obligation? Does your annual income meet certain guidelines? You may qualify for the Noncustodial Earned Income Credit (EIC). You can even make extra payments to help you qualify for this credit. The maximum amount of the credit is approximately $1200.

Annual Service Fee

Custodial parents may be charged a $25.00 service fee once a year. The fee applies only to parents who have never received assistance through Temporary Assistance for Needy Families (TANF, formerly Aid to Families with Dependent Children (AFDC)), where child support is being paid to the family and more than $500 of support is collected and paid to the family during the federal fiscal year (October 1–September 30). For more information, visit the service fee questions and answers page.

Child Support Videos

Our child support videos open automatically in Windows Media player; click the video title to start. If you need to install the Windows Media player, you can download it from the Microsoft Downloads site.

Income Levels and Child Support

The following income levels may affect the amount of a child support obligation.

For more information, see the Child Support Standards page.